1. Who we are

Revi Agency ("Revi", "we", "us", or "our") operates the website revi.agency. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).

For any data-related enquiries, you can reach us at: info@revi.agency

2. What data we collect

When you submit the contact form on our website, we collect the following personal data:

• Full name
• Email address
• Services needed
• Message content

We do not collect any sensitive personal data (e.g. health information, payment details) through this form.

3. Why we collect your data

We collect your data solely to respond to your enquiry. The legal basis for this processing is your freely given, specific, informed, and unambiguous consent (Article 6(1)(a) GDPR), which you provide by checking the consent box on our contact form.

4. Third-party services

To deliver your message to our team, we use SendGrid (a Twilio company) as our email delivery provider. When you submit the contact form, your name, email address, and message are transferred to SendGrid's servers for the purpose of sending us a notification email.

SendGrid processes data in accordance with their own privacy policy. For more information, visit: twilio.com/en-us/legal/privacy

We also use Google reCAPTCHA v3 to protect our form against spam and abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

5. How long we keep your data

We retain your personal data only for as long as necessary to respond to your enquiry. We do not store your contact form submissions in a database. Enquiry emails are retained for up to 12 months, after which they are deleted. If you request deletion earlier, we will action it promptly upon request.

6. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate data.
• Right to erasure — you can ask us to delete your personal data.
• Right to restrict processing — you can ask us to limit how we use your data.
• Right to data portability — you can request your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent — you can withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to lodge a complaint — you have the right to lodge a complaint with a supervisory authority if you believe your data is being processed unlawfully.

To exercise any of these rights, please contact us at info@revi.agency.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top. We encourage you to review this page periodically.